Frequently
asked questions

FAQ


If you're curious about our business and products, this page provides answers to some common questions we receive. Should you have any other questions, please don't hesitate to reach out to our customer support team.

 
  • HACCP stands for Hazard Analysis and Critical Control Points. As SQF, it is a systematic preventative approach to food safety and biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe, and designs measurements to reduce these risks to a safe level. In this manner, HACCP is used to prevent hazards. The HACCP system can be used at all stages of a food chain, from food production and preparation processes including packaging, distribution, etc. Canadian Food Inspection Agency (CFIA) certifies our plant.

  • SQF stands for Safe Quality Food and is a certification program implemented by some food processors to insure food safety. SQF is recognized by retailers and foodservice providers around the world who require a rigorous, credible food safety management system. Using the SQF certification program will help reduce assessment inconsistencies and costs of multiple assessment standards. What’s more, the SQF Program is recognized by the Global Food Safety Initiative (GFSI) and links primary production certification to food manufacturing, distribution and agent/broker management certification. Administered by the Food Marketing Institute (FMI), SQF benefits from continual retailer feedback about consumer concerns. These benefits are passed on to SQF certified suppliers, keeping them a step ahead of their competitors. The Safe Quality Food Institute Mission is to “deliver consistent, globally recognized food safety and quality certification programs based on sound scientific principles, consistently applied across all industry sectors, and valued by all stakeholders.”

  • Royal Foods works with Individually quick frozen (IQF) CO2 blast freezers on all our products to maintain the freshest, quality products. This allows our products to keep an 365 day frozen shelf life from manufacture.

  • All our products are available in a plant based or vegetarian option.

  • Royal Foods complies with federal allergen labeling regulations that require the disclosure of allergen containing ingredients within the ingredient listing as well as a “contains” or “may contain” statements following the list of ingredients. Royal Foods encourages everyone to carefully read the ingredient declaration of all pre-packaged foods as formulations and recipes may change over time. Royal Foods manufacturing facilities produce a wide range of products, with different allergens. Where allergens are in a recipe, we have integrated practices, policies, and procedures that ensure our facility control measures meet and exceed internal, customer, and regulatory requirements for allergen management.

  • No. Almost all of our products are made with our custom puff pastry which contains flour. Due to the additional control measures and third party certifications required to state with certainty our products are allergen free we cannot guarantee that products may not come in contact with flour.

  • Any of our beef and chicken products can be Halal certified, but please contact us to accommodate Halal requests.

  • Yes we can. Our experienced team and facility design is capable of producing up to 100,000 products each day. We pride ourselves on our commitment to consistent quality food.

  • Yes we can. Actually we are one of the few manufacturers that can create custom products from recipe development to safe supply chain ingredient sourcing appropriate for mass manufacturing right through to Nutritional facts tables, ingredients listings, packaging design, and distribution. Call us for more information on the process and timelines.

  • Yes. As a food manufacturer, we do not sell directly to the public. Please contact our Head Office using our contact page or call 1-780-474-2313 to speak with a member of our Sales Team.

  • Yes, we can export products or ship to the USA.

Have more questions? Give us a call, we’re here to help.